CNN
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A pc downside with the practice that shuttles passengers between concourses at Atlanta’s Hartsfield-Jackson Worldwide Airport on Monday morning brought on bottlenecks and confusion as folks scrambled to get to their gates on the world’s busiest airport.
Shortly after midday native time the airport stated in an announcement that its Airplane Prepare had returned to a traditional schedule “after experiencing a pc challenge” earlier Monday.
Social media posts in regards to the state of affairs described a chaotic scene.
“ATL airport is pandemonium with the practice down and much of individuals at a standstill within the underground walkway between concourses,” one post said.
The airport stated that airport and airline workers, in addition to further floor help, “assisted passengers in navigating the concourses to succeed in connecting flights, baggage declare, and gates,” whereas practice service was diminished.
There’s a passenger walkway that connects the concourses.
Keagan Ilvonen, 33, made it onto his flight Monday however described the scene after safety checkpoints as a “mad home.”
“No workers directing, nobody offering information. Simply folks loading off of escalators down into the practice space on the bottom,” Ilvonen advised CNN.
“Actually the worst congestion and dealing with of individuals I’ve ever seen in an airport,” Ilvonen stated.
Tiffany King, 27, stated in a message to CNN that “workers was yelling at folks to stroll ahead however we couldn’t it was a grid-locked crowd surge. It took me an hour to go from B gate to C gate.”
The automated practice system has been carrying passengers by the airport since 1980. It carried greater than 250,000 passengers every day as of 2018, according to the airport.