The women behind the glitz and glamour of New York’s fabled department stores

nexninja
10 Min Read



CNN
 — 

Earlier than the nationwide inflow of suburban malls and the comfort of on-line purchasing, there was a golden age of American department shops. Greater than merely native purchasing hubs, these ostentatious emporiums supplied tea rooms, youngster care, magnificence providers and unique animals on the market, for those who may afford a pet monkey or a child puma.

Although the buildings belonged to billionaire males, it was girls who strategized and oversaw the business and cultural success of a few of the largest and greatest department shops in America: Hortense Odlum at Bonwit Teller, Dorothy Shaver at Lord & Taylor and Geraldine Stutz at Henri Bendel amongst them. This trio are among the many topics of Julie Satow’s new e-book, “When Ladies Ran Fifth Avenue: Glamour and Energy on the Daybreak of American Style.”

As Satow illustrates, department shops had been locations the place girls gathered, gossiped and dreamed of extra luxurious lives. In Europe, there was Harrods (or Liberty) in London and Le Bon Marche Rive Gauche in Paris — shops that had established the tradition of purchasing as an occasion, buzzing with a lifetime of their very own. And from the Despair period by to the swinging Sixties in New York, Odlum, Shaver and Stutz constructed their domains into related style and cultural locations. Satow knits their tales collectively to discover how the evolution of department shops mirrored the altering values of girls as enterprise leaders, how intently our identities are tied to the place we store (and what we purchase) and the way the function of people is integral to the expertise of purchasing — or, maybe, any service business threatened by automatization.

Satow’s evocation of this historic age is timely, with the death knell for many US department stores well and truly ringing in our ears. Once, though, these grand destinations were a novelty and a sanctum for women across society. Pictured above, Dorothy Shaver in her office and Lord & Taylor, circa 1920.

“When department shops initially opened, (they represented) one of many uncommon alternatives for girls to congregate collectively in public,” Satow informed CNN. “It was virtually a fantasy world, and a spot for girls to return collectively for recommendation and a way of group. Purchasing was a sentient, sensual expertise.”

Even for these on the opposite aspect of the counter, it was momentous: Employment gave many ladies their first style of independence, and aspirations to careers in retail, style and hospitality. And the shops additionally supplied one thing a lot higher to the ladies Satow profiles. In a interval through which it was practically unimaginable for girls to pursue enterprise management, independently or in any respect, Odlum, Shaver and Stutz had been largely unsung pioneers.

“None of those girls have biographies,” Satow famous. “Dorothy Shaver paved the way in which for a lot of different girls who rose by the ranks within the retail business. She broke so many ceilings when it comes to girls at work… In 1947, she was named ‘the No. 1 profession lady’ in TIME journal, which was a rarity.”

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That yr, Shaver was overseeing a $40 million enterprise, and by the point she died in 1959 — nonetheless president of Lord & Taylor to the top — annual gross sales had reached $100 million. Shaver was additionally a founding member of the group of girls inside the American style business, Style Group (now referred to as the Fashion Group International) alongside Elizabeth Arden and Helena Rubinstein in 1930, and the architect of the “American Look,” which within the Nineteen Forties remodeled the nationwide style business and instilled a way of pleasure in much less restrictive, inexpensive American clothes, the forerunner of contemporary sportswear. Till that time, American girls had turn out to be accustomed to purchasing European style or cheaper, regionally produced copies of what appeared on Parisian runways.

“Ladies working department shops (had) an innate understanding that males lacked,” Satow defined. “Hortense Odlum was very a lot attempting to make the division retailer a welcoming place… She noticed herself as a hostess, in a approach.”

(Odlum’s perspective was, largely, pushed by her personal experiences; till her husband’s legislation profession flourished with the couple’s transfer to New York, she had been all-too-budgeted in her style decisions and all-too-conscious of garments as a standing image. Her motivation was to make department shops attractive — and accessible — for girls of all means.)

And Geraldine Stutz, who transitioned into the retail enterprise after roles in style media, carried out ideas nonetheless related to the business as we speak. Henri Bendel recruited her in 1964 as a final ditch try to avoid wasting their retailer from chapter — there, “she originated the boutique expertise that we nonetheless see as we speak, together with the divisions of manufacturers inside a retailer,” Satow mentioned. Inside three years, Stutz had doubled gross sales; she was elected to the Style Business Corridor of Fame in 1985.

Within three years, Geraldine Stutz (pictured here outside the store in 1980) had doubled sales at Henri Bendel; she was elected to the Fashion Industry Hall of Fame in 1985.

“All three girls created a particular environment and ambiance inside their shops. Immediately, purchasing will not be practically as immersive and experiential because it was,” Satow defined.

“I feel there’s a nostalgia for the golden period of the division retailer, and it’s all the time bittersweet when an period like that ends,” she continued. “Now, with all the things from Etsy to TikTok, practically anybody with (the) will and a small funds can begin their very own model. The alternatives department shops afforded girls are much less essential than they as soon as had been.”

Learn: “The Women In Black” by Madeleine St. John (1993)

This novel is about inside the fictional F.G. Goode division retailer in Fifties Sydney, Australia. The titular girls in black are the saleswomen, whose private {and professional} dramas intersect as they climate the politics of the womenswear division. Thought-about an Australian basic, the e-book has been translated onto the massive display and stage.

Alongside its leads Emmy (Kim Cattrall) and Jonathan (Andrew McCarthy),

Watch: “Mannequin” (1987)

On this quintessentially ‘80s cult basic, Kim Cattrall performs, await it, a model seemingly dreamed into life by jack-of-all-trades Jonathan Switcher (Andrew McCarthy). The pair construct a partnership, each professionally — staging attention-grabbing window shows at a failing division retailer — and romantically. The catch to this love story: Emmy solely involves life for Jonathan. Is it ridiculous and campy? After all, however Hollywood Montrose would have it no different approach.

Learn: “The Dallergut Dream Department Store” (2024)

A bestseller in Korea, the debut novel (and first of a two-book collection) from creator Miye Lee weaves a fantastical narrative round, as its title suggests, a division retailer promoting customers’ good goals. In lieu of conventional retailer flooring and sections like womenswear or residence furnishings, consumers can browse well-curated dream worlds — nostalgia, journey, fantasy and even nightmare — to seek out the right match for his or her slumber; selling the worth of bedtime like every good sleep salesman would, the e-book additionally highlights the significance of high quality shut-eye on the unconscious.

Watch: “The Devil and Miss Jones” (1941)

It was frequent follow in department shops of the Thirties and 40s to make use of undercover consumers and in-store detectives to control each clients and workers, figuring out union organizers specifically — as American staff as we speak are increasingly looking to unions to fight stagnant wages and layoffs, the 1941 movie “The Satan and Miss Jones” feels remarkably prescient. Its plot sees John P. Merrick (Charles Coburn) because the New York retail tycoon who pretends to be a shoe clerk at one in all his shops the place he suspects his staff are trying to kind a union, reverse Mary Jones (Jean Arthur) because the charming salesgirl who by some means wins her boss over to sympathizing with their trigger.

Learn: “War Paint: Elizabeth Arden and Helena Rubinstein” by Lindy Woodhead (2003)

This brilliantly rendered biography of magnificence business pioneers Helena Rubinstein and Elizabeth Arden paints an image of two girls who single-mindedly cast internationally famend magnificence companies — and whereas engaged in extraordinary rivalry. Alternating chapters are devoted to every lady as she determinedly units out to one-up her business foe.

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