Japan Airlines first female CEO hopes more women make it to the top

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Tokyo/Hong Kong
CNN
 — 

Mitsuko Tottori admits Japan has way more to do to get folks like her into the chief government seat.

Tottori was named as the primary feminine president and chief government of Japan Airways (JAL) in January, crowning a profession that started practically 40 years in the past when she joined the airline as a flight attendant.

Her rise is a uncommon feat in a nation the place girls nonetheless face main hurdles to promotion.

“Japan continues to be in a spot of building the preliminary objective to extend (the variety of) feminine managers,” she advised CNN in an interview on the airline’s headquarters in Tokyo on Wednesday. “I hope that Japan will quickly change into a spot the place persons are not stunned when a girl turns into a president.”

“We do wish to critically improve the variety of (girls) managers, and greater than that, I feel it’s essential that ladies themselves wish to be energetic, so I actually hope to see increasingly of (them) sooner or later,” she added.

Tottori, 59, started her profession on the nationwide provider in 1985. Thirty years later, in 2015, she grew to become senior director of cabin attendants and was steadily promoted up the ranks.

Her background differs vastly from her predecessors. This can be very uncommon for a former flight attendant to climb to the highest job. Of the final 10 JAL presidents, seven graduated from the distinguished College of Tokyo. Against this, Tottori attended the two-year Kwassui Ladies’s Junior School in Nagasaki, a part of a community of establishments that has performed a significant function in girls’s increased training.

Tottori’s predecessor had a background in aviation upkeep, whereas the president earlier than that started off as a pilot.

Tottori, pictured in 1985 using an in-flight phone, began her career as a cabin attendant at Japan Airlines.

Among the many reasons JAL gave for selling Tottori to a senior place was her “excessive stage of perception and discipline expertise in protected flight operations and repair via her profession,” and through the Covid-19 pandemic she made a “vital contribution to sustaining protected operations.”

Tottori assumed the highest job on April 1, and her appointment comes because the airline offers with the fallout from the fiery collision of flight 516 at Tokyo’s Haneda airport on January 2, in addition to the fallout from an ongoing safety crisis at Boeing (BA).

Japan Airlines' A350 airplane is on fire at Haneda international airport in Tokyo, Japan January 2, 2024. REUTERS/Issei Kato

Aviation skilled has one query after Japan Airways aircraft fireplace

Because it touched down at Haneda, the Airbus A350 passenger aircraft collided with a coast guard plane on the runway, killing 5 folks. All 379 folks on JAL flight 516 have been safely evacuated, in a feat that highlighted the spectacular security protocol adopted by the crew, who were praised for his or her speedy and cool-headed reactions.

Tottori says she watched the accident unfold on TV. She praised the crew and passengers for the short evacuation.

“Properly, to start with, I feel the cooperation of our prospects was monumental. They actually adopted the directions of the flight crew calmly, which I feel was a giant issue. Additionally, I feel it was essential that the outcomes of the (security) coaching have been totally realized,” she mentioned.

Tottori mentioned she would make security a precedence. The yr she joined the airline, JAL flight 123 from Tokyo to Osaka crashed, killing 520 out of the 524 onboard in what stays the deadliest single-aircraft accident in aviation historical past.

Shukor Yusof, founding father of Endau Analytics, which tracks the aviation business, mentioned security is paramount within the aviation business and Tottori’s expertise would assist enhance these protocols additional.

Japan has a wonderful ‘tradition of security’ in comparison with many international locations, even developed ones. Sadly JAL has had a few nasty accidents beforehand (flight 123 in 1985 and the most recent one in January 2024). I do suppose a girl, particularly one with a observe file as a cabin crew, will help enhance the already excessive security protocols at JAL,” he mentioned.

Tottori’s appointment comes as Japan Inc struggles to deal with a obvious gender hole and enhance range at high corporations.

Japan is ranked 125 out of 146 international locations within the World Financial Discussion board’s Global Gender Gap Index 2023 — dropping 9 locations from the yr earlier than and inserting far under different Group of Seven developed nations.

Regionally in Asia, Japan ranks the worst for gender parity, coming final behind Myanmar and Fiji.

As of 2023, solely 12.9% of senior and management posts have been held by girls, in line with the International Gender Hole report.

“There are feminine workers who’re fighting their profession steps or going via life occasions. I hope I may give them the braveness or push them to take their subsequent step after seeing my appointment as a president,” Tottori mentioned in January.

The government aims to place girls in 30% of senior administration roles at main listed firms by 2030 and says it can assist efforts to construct a pipeline for the promotion of girls.

However change from inside has been gradual.

Dr Seijiro Takeshita, professor of administration and knowledge on the College of Shizuoka, mentioned company Japan has not finished sufficient to make sure there are girls within the government pipeline to be promoted to C-suite positions.

“Traditions, practices and cultures are a tough rock to crack. However it’s getting there,” he mentioned. “A lady changing into the CEO of Japan’s main agency is an extremely constructive signal.”

Tottori’s appointment, he mentioned, could be seemed on “very positively” by the general public and stakeholders, particularly provided that she adopted a “non-elite” path and rose via the ranks of the corporate.

“Cabin crew changing into CEO is taken very positively — significantly by the staff of JAL, who would a lot desire to see their ‘comrades’ changing into CEO somewhat than a CEO from different corporations or bureaucrats or ex-politicians,” Takeshita mentioned.

JAL has rebounded fairly effectively after the Covid-19 pandemic, capitalizing on excessive vacationer curiosity within the nation, in line with Yusof.

“That mentioned, its home competitor ANA (All Nippon Airways) can also be doing equally effectively. Certainly, the yen’s continued weak spot is a boon for vacationers however however, fewer Japanese are going overseas,” he mentioned.

— CNN’s Junko Ogura, Mayumi Maruyama and Juliana Liu contributed reporting.

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