Tesco and Sainsbury’s working to fix technical issues that suspended food deliveries to customers

nexninja
2 Min Read


New York
CNN
 — 

A few of the United Kingdom’s largest grocery store chains are grappling with technical points which have left prospects with out grocery deliveries and unable to make contactless funds.

Sainsbury’s, which owns 600 grocery shops and 800 comfort areas throughout the nation, stated on Saturday that “an error with an in a single day software program replace” has prevented the corporate from fulfilling “the overwhelming majority” of grocery deliveries to prospects. Sainsbury’s didn’t specify what number of prospects have been affected.

On-line ordering continues to be operational and “prospects can place a brand new order now for supply any time from tomorrow,” the corporate instructed CNN.

Nonetheless, the technical glitch has additionally affected the contactless fee system throughout all of its areas. Whereas shops stay open, Sainbury’s stated prospects should pay with both money or a chipped bank card whereas the corporate works to resolve the problem.

Tesco, the biggest UK grocery store chain with greater than 4,000 shops, stated it’s also working to repair “a technical challenge which has meant we’ve got needed to cancel some on-line orders that have been due for supply immediately.” Tesco stated it was sorry for the inconvenience.

The malfunction solely affected a small portion of orders, and impacted prospects haven’t been charged. In-store buying and putting on-line orders will not be affected, Tesco stated.

These technical points come simply sooner or later after McDonald’s was hit by a system failure that closed eating places and disrupted on-line and app orders all over the world, together with in the USA, Australia, Japan, Hong Kong, and the UK.

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