Costco’s surprising response to workers’ union win: It’s not you, it’s us

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5 Min Read


New York
CNN
 — 

In December, Costco staff in Norfolk, Virginia voted to unionize in what they stated was a bid to enhance working situations on the wholesale retail chain.

Most corporations have a tendency to reply aggressively to organizing efforts, however Costco delivered a stunning response to the union win.

The group of 238 staff in Norfolk are set to affix 18,000 Teamsters at Costco nationwide, in response to the union. Specifically, the employees stated their hope in changing into Teamsters is to have a voice asking for increased wages, pension contributions, bonuses and extra versatile attendance coverage, amongst different office enhancements.

Whereas many different corporations have adopted an antagonistic strategy to their unionizing staff, Costco’s former CEO Craig Jelinek and present CEO Ron Vachris tag teamed on a memo despatched to workers in late December through which they stated they had been “not disillusioned in our workers; we’re disillusioned in ourselves as managers and leaders.”

“The truth that a majority of Norfolk workers felt that they needed or wanted a union constitutes a failure on our half,” they wrote in a memo dated Dec. 29, and despatched to all US workers. CNN obtained a replica of the memo.

Jelinek stepped down as CEO on Jan. 1 after being in that position since 2012. Vachris is a 40-year Costco veteran who started working on the retailer as a forklift driver.

The Teamsters Native 822 stated it was the union’s first organizing victory at Costco in two a long time.

The longtime lag in such efforts, significantly at Costco, may be as a result of the corporate is commonly touted as a worker-friendly employer.

Whereas its low cost buyers love its low-priced on a regular basis providing similar to the favored $4.99 rotisserie rooster and the $1.50 scorching canine amongst different pantry staples similar to cartons of canned beans and multipacks of bathroom paper, Costco has additionally been applauded over the years for its worker-friendly insurance policies, similar to increased beginning hourly wage and affordable healthcare advantages, which kick in after 180 days of employment for brand spanking new hires.

The retailer is touted as having among the many lowest turnover charges within the retailing business.

In stark contract to Costco’s response, different corporations similar to Starbucks have pushed again laborious in opposition to union organizing.

Practically two years in the past, the primary Starbucks location voted to unionize, setting off a nationwide marketing campaign to prepare. In that interval, Starbucks has been fighting the effort, in some circumstances appearing illegally, in response to preliminary findings from the Nationwide Labor Relations Board. Starbucks is at the moment dealing with a whole lot of unfair labor follow costs.

Elsewhere, the rise of organizing exercise has prompted a variety of responses from high tech companies. Amazon has to this point refused to recognize its first union and interact in negotiations after a landmark union win final spring and continues to battle its legitimacy.

However one other tech big, Microsoft, has publicly embraced its first union and said final January that it regarded “ahead to partaking in good religion negotiations as we work in direction of a collective bargaining settlement.”

Unionized exercise in retailing just isn’t quite common, stated Burt Flickinger, retail business analyst and managing director of retail consultancy Strategic Useful resource Group. “It’s between 6% to 10%,” he stated, including that that compares with as a lot as 20% to 40% within the public sector.

On the similar time, he stated the Costco staff’ win in Norfolk might turn into the harbinger of Teamsters and UFCW unions’ push to prepare extra of retail.

“Their primary goal by far is Amazon adopted by Walmart,” Flickinger stated.

CNN’s Danielle Wiener-Bronner and Catherine Thorbecke contributed to this story.

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